Returns & Exchanges
At Ergodebooks, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit or style, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Place the unworn, unwashed apparel with original tags attached into the original packaging to ensure the items are protected during transit.
- 3.Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.